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703-722-6123
703-722-6123
Whether you need to power cycle, swap a drive or an entire server, our Smart Hands in San Jose can help. Covering all of San Jose, and the surrounding areas in Silicon Valley our DC Technicians are ready and committed. Above all, we are available 7 days a week and can accept call-outs on short notice. Furthermore, our remote hands in San Jose is not limited to small tasks. To clarify, we can work on large scale deployments, structured cabling and much more. We help our clients reduce downtime and keep up with demand every day and our data center engineers can ensure that your colocation space is always at its finest!
With our constant flexibility we can assist with any DC work, including:
- Hardware Upgrades
- Device installation/decommissions
- RMA & Inventory management
- Inbound & outbound Shipments
- Cabling (Copper and Fiber)
- Network & DWDM
- Upgrade standby support
- HW & OS troubleshooting
...and much more!
Today, there are multiple smart hands in San Jose as well as remote hands solutions. However, not all are equal. For Instance, one company can offer server troubleshooting whereas the other will only perform reboots. As a result, it can be challenging deciding on who to work with. StackPT offers all services as needed & expected by our clients.
As our remote hands and feet engineers are very experienced, you can rest assured you wont need to write a thesis what needs doing. In addition, as a result of our Field Engineers extensive training, they can work on your hardware independently at any time. From a drive swap to a complete DC build out, you do what you do best. See our certifications to learn more!
If you simply need a switch and a few servers racked, or a few rows and don't know where to start, we can help! Similar to our Smart hands and feet solutions, we also understand facilities which can save you a lot of trouble! That is to say, we can help to ensure that power, space and cooling is well optimized for new deployments. Subsequently, saving you an outage or worse.
StackPT remote Smart Hands Engineers in San Jose have a multitude of experience with hardware from multiple vendors. Subsequently, this means that when our engineers are working on your hardware, you can rest assured they know what they’re working with. Moreover, initial device set up, such as OOB IP configuration or configuring access on a console switch is nothing new. To sum up, Our data center teams in the field know and have what it takes to solve any issues that may arise. Furthermore, we continue to think out of the box to deliver an even better service to our clients, 100% of the time.
During day or night, you can count on our smart hands engineers in San Jose for any type of troubleshooting activity. We not only work with troubleshooting servers but can also work with networking hardware. That is to say, our engineers are fully equipped to mitigate most types of link failures. For instance, our Remote Hands engineers always carry an optical light meter and cable testers. To clarify, having such equipment will minimize link downtime as they are able to measure light and test cables before making any assumptions. For example, a faulty SFP can detect low light levels, yet it could still be a myriad of other causes. In short, You’ll have a truly trained and experienced whenever you need that can really make a difference.
Not all San Jose smart hands and remote hands services are the same. However, your search for a provider that can do it all has ended. We go above and beyond for our customers. Therefore, our support can extend beyond the usual racking and drive swapping when you need us to. Our Smart hands team leverages multiple skills related to physical IT hardware, Facilities, Networking, OS and its configuration and much more. Furthermore, you’ll have constant updates and a communication channel with the field engineer that goes on-site.
Smart hands services in San Jose flexible. Our engineers travel to your DC location wherever it may be. If you need us to travel out side of San Jose, to another location in Silicon Valley, we can also fulfill your needs. We’re constantly supporting various clients across the US and globally to ensure that everything is on track. San Jose Smart Hands engineers are experienced and certified to deliver only the best results. For example, Cable management on a new or existing cabinet or hardware installation balancing power and cooling. Finding the root cause of a fault, working with RMAs – receiving and shipping is also something our San Jose smart hands engineers are familiar and experienced with. Furthermore we offer our remote smart hands solutions in each and every day of the year. As a result, you can rely on us for your exclusive onsite support whenever you need it.
Get in touch with us today and speak to our team about our San Jose Smart Hands solutions.
PO Box 280, Gloucester Pkwy, Ashburn, VA 20147
Phone: +1 (703) 722 6123 | Email: info@StackPT.com