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703-722-6123
703-722-6123
Stack PT offers Proactive and Reactive Data Center and Colo space support when you need it. Whether you have an SFP or a failed drive to swap, or entire rows to build, we are ready. Our company and DC engineers have years of experience and no task is a challenge. Our Smart Hands in New York are like no other. We work on a daily basis with companies in various industries, large and small. So whether you need us to reboot a server, configure IPMI or perform root cause analysis on any piece of hardware, you can rest assured we will deliver results.
Available for Day and Night, Week days and Weekends for:
- Failure Root Cause Analysis
- Hardware upgrades/downgrades
- Initial device configuration
- Hardware IMACs
- Asset and Inventory Auditing
- Shipping (Sending & Receiving)
- Capacity Analysis & Planning
- Console & OOB access
...and much more!
The team of trained and experienced remote smart hands engineers in New York will raise standards whenever they have the opportunity. In other words, we treat your infrastructure as if were our own. In addition to our passionate data center engineers, our global team members are also here to help, day or night and whenever and wherever you need us.
One reason we stand above the rest is not only in our experience in the data center. In addition to our care and attention in everything we do, we also pursuit more knowledge in what we do. That is to say, we have a global initiative to ensure our global engineers, including our remote hands in New York, to grow and keep up with the latest DC technologies and methodologies.
We understand that sometimes plans change and other works need to be prioritized. For this reason, we are completely flexible with what we do. For example, if you've asked us to go to your rack or cage to perform one task but another needs to be prioritized, we will work with you with what does need to be prioritized - no questions asked or another appointment required!
Our Data Center technicians in New York work on a variety of hardware every day and can work with little to no supervision. Thanks to our local, experienced data center support engineers (based in New York) as well as our global DC engineer network, solutions to any challenge are easy to find. The remote hands engineers in New York are available every day and can assist you in short notice, especially if you desire an emergency call out. Motherboard swaps, RAM, HDD swaps and almost any other field replaceable components can be replaced on the spot.
Whether you need to add capacity in the form of one additional server or an entire cluster across sites, our Smart hands solutions in New York can help. We provide efficient and secure installation and deployment services in any Data center in inner and outer New York city. In addition, we can also migrate hardware from one rack to another, or one DC to another for example, our engineers can also securely pack and transport your hardware to its destination without any stops in the middle. This is only a small introduction – Once we leave the DC, we will ensure that all hardware is fully connected and operational.
Our Priority is to ensure that your hardware and network is resilient at all times.In other words, we are here to support you in your DC space when you need us. If you need a pair of on site remote hands and eyes during a maintenance window; for example, during a firmware upgrade, you can count on us to be there as a backup. We can also upgrade server hardware, add line/fabric cards to routers, test circuits and much more.
Our Smart hands in New York provides you with peace of mind with your colocation space. Firstly, whenever we are present in your DC, we provide you constant communication with the remote engineers. As a result,you are always updated as they progress. In addition, our data center technicians are very flexible. In other words, if something else needs to be done, you can rest assured that it will be done before they leave. This goes hand in hard with our belief and goals of providing the most efficient and flexible remote smart hands services. Our engineers can also work as an extension of your existing team to accelerate any deployments you may have on the line. Get in touch with us today and learn about everything we do. Our company goals, experience and accountability can only deliver the positive and long standing results.
Contact us today to find out more about our New York Remote hands and Smart hands services in New York City!
PO Box 280, Gloucester Pkwy, Ashburn, VA 20147
Phone: +1 (703) 722 6123 | Email: info@StackPT.com